Refund & Cancellation Policy

1. Software Service Fees

NearNest charges a one‑time software access fee for the Student Verification Pass (₹99) and a recurring subscription for the Landlord Premium Dashboard (₹499/month). These fees are for the use of our verification tools, encrypted communication interface, and analytics dashboard – not for any property transaction.

2. Refund Eligibility – Students

If you have not used any of the software features (e.g., accessing verified owner contact details or downloading legal document templates), you may request a full refund within 7 days of purchase. After 7 days or once you have accessed the software features, no refund will be issued.

Basic browsing and map viewing remain free forever and do not count as “software feature usage”.

3. Refund Eligibility – Landlords

Landlord Premium Dashboard subscriptions can be cancelled at any time. If you cancel within the first 7 days of your first paid month (or within the free trial period), you will receive a full refund. After 7 days, the subscription fee for the current month is non‑refundable, but you will not be charged for future months.

4. Non‑Refundable Situations

No refund will be provided if:

• You have already accessed the software features (Student Pass) or used the dashboard (Landlord).
• The request is made after 7 days from the purchase date.
• You violate our Terms of Service or attempt to misuse the platform.

5. How to Request a Refund

To request a refund, please email us at nearnest.2026@gmail.com with the subject line “Refund Request”. Include:

• Your registered email address and full name.
• The plan you purchased (Student Verification Pass / Landlord Premium Dashboard).
• Date of purchase and payment receipt (if available).
• Reason for the refund request.

Our team will review your request and respond within 5‑7 business days. Approved refunds will be processed to the original payment method.

6. Cancellation of Subscription

Landlords can cancel their Premium Dashboard subscription at any time from their account settings. Cancellation takes effect at the end of the current billing cycle. No further payments will be deducted, and you will retain access until the period ends.

7. Contact Us

If you have any questions about this Refund & Cancellation Policy, please contact us:

nearnest.2026@gmail.com

+91 7385120059

Government Polytechnic Nashik, Samangaon Road, Nashik Road, Nashik, Maharashtra – 422101